Returns & Exchanges
At Klone, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items with original tags. If your new fashion piece isn't the perfect fit, we have made the return process simple and hassle-free.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Ship It Back
Print your prepaid shipping label, attach it to the package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.